Patient Advocate - Emergency Care - Full Time - Nights - Allegiance Health - Jackson, MI

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Clinical/Allied Health
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185555 Requisition #
Under general supervision, makes certain that the patient's rights are recognized, respected and adhered to by monitoring and expediting patient flow through the Division of Emergency Medicine, facilitating a problem solving system of communication, establishing rapport between staff and public, and making the stays of patients as stress-free as possible.

EXPERIENCE/EDUCATION REQUIRED:
High School Diploma or GED, with college coursework in sociology, psychology, health services or similar field
Six months to one year experience in position requiring public contact and/or counseling
Ability to cope with stressful situations and to communicate effectively

PREFERRED QUALIFICATIONS
Bachelor's degree preferred with background in sociology or psychology
Previous health care experience in a fast-paced environment

CERTIFICATIONS/LICENSURES REQUIRED:
None

Overview

Henry Ford Health System, one of the largest and most comprehensive integrated U.S. health

care systems, is a national leader in clinical care, research and education.  The system includes

the 1,200-member Henry Ford Medical Group, five hospitals, Health Alliance Plan (a health

insurance and wellness company), Henry Ford Physician Network, a 150-site ambulatory

network and many other health-related entities throughout southeast Michigan, providing a

full continuum of care.  In 2015, Henry Ford provided $299 million in uncompensated care.

The health system also is a major economic driver in Michigan and employs more than 24,600

employees.  Henry Ford is a 2011Malcolm Baldrige National Quality Award recipient.  The

health system is led by President and CEO Wright Lassiter III.  To learn more, visit HenryFord.com.

Benefits

Whether it's offering a new medical option, helping you make healthier lifestyle choices or

making the employee enrollment selection experience easier, it's all about choice.  Henry

Ford Health System has a new approach for its employee benefits program - My Choice

Rewards.  My Choice Rewards is a program as diverse as the people it serves.  There are

dozens of options for all of our employees including compensation, benefits, work/life balance

and learning - options that enhance your career and add value to your personal life.  As an

employee you are provided access to Retirement Programs, an Employee Assistance Program

(Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness

and access to day care services at Bright Horizons Midtown Detroit, and a whole host of other

benefits and services.

Equal Employment Opportunity/Affirmative Action Employer

Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.

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