Senior Application Analyst - Epic - Hospital Billing - Rochester Hills
GENERAL SUMMARY/PRIMARY FUNCTION:
- Participates on cross-functional teams as required to ensure integration and alignment of build, process design, and configuration of workflows.
- Identifies inefficiencies and opportunities for improvement within application design and recommends solutions.
- Provides ongoing operational support post implementations.
- Participates actively in key meetings with Application Teams to develop best practice processes for their specific application.
- May represent application team within other Organizational Departments.
- Recommends and develops process and workflow configurations and/or changes to align with best practices, standardization, integration needs/requirements, compliance and/or regulatory policies.
- Uses human factors and error proofing concepts whenever possible to improve safety and efficiency.
- Evaluate trends on performance, capacity and operational health and develops plans to address key issues.
- Provides preventative maintenance, troubleshooting and resolves problems to ensure infrastructure and application stability.
- Focus on continual improvement best practices by identifying and diagnosing improvement opportunities. Adheres to Service Level Agreement expectations demonstrated through ongoing support of live users.
- Provides input on standards, best practices, and process improvements. Input may be, but not limited to, best clinical and /or business process and workflows.
- Participates in testing best practices and standards.
- Works to implement applications according to requirements, specifications and compliance/regulatory standards.
- Stays current with respective technology capabilities and/or third party billing and compliance regulations (when applicable).
- Participates in implementation of major version upgrades and special updates.
- Works with other Helios teams to resolve issues while maintaining HFHS Standards of Excellence.
- Works with IT, Helios and Operations management to ensure systems are in line with overall policies, standards, processes, and overall workflows.
- Stays current with vendor capabilities and provides input into software/system implementation strategies and plans.
- Associates Degree / 2 years of college required, Bachelor’s degree preferred.
- Requires more than two years of strong experience in one of the following:
- Technical experience:
- Strong knowledge of state-of-the art engineering approaches in design, build, testing, debugging problems, and ongoing technical support. Able to articulate previous examples of workflows and processes associated with previous IT experience.
- Clinical experience:
- Strong knowledge/experience in clinical workflows and processes. Able to articulate previous examples of workflows and processes associated with clinical experience integrated with IT solutions.
- Revenue experience:
- Specific knowledge of one or more of the following: bed management, registration, scheduling, revenue cycle reports, professional billing, hospital billing, medical records or coding. Additionally must be able to articulate revenue cycle workflows and processes for one or more of the above areas with a focus on IT integrated solutions.
- Epic Certification in designated Application (May hire into position without certification, but must attain certification within first 6 months of hire to continue employment.)
Overview
Henry Ford Health System, one of the largest and most comprehensive integrated U.S. health
care systems, is a national leader in clinical care, research and education. The system includes
the 1,200-member Henry Ford Medical Group, five hospitals, Health Alliance Plan (a health
insurance and wellness company), Henry Ford Physician Network, a 150-site ambulatory
network and many other health-related entities throughout southeast Michigan, providing a
full continuum of care. In 2015, Henry Ford provided $299 million in uncompensated care.
The health system also is a major economic driver in Michigan and employs more than 24,600
employees. Henry Ford is a 2011Malcolm Baldrige National Quality Award recipient. The
health system is led by President and CEO Wright Lassiter III. To learn more, visit HenryFord.com.
Benefits
Whether it's offering a new medical option, helping you make healthier lifestyle choices or
making the employee enrollment selection experience easier, it's all about choice. Henry
Ford Health System has a new approach for its employee benefits program - My Choice
Rewards. My Choice Rewards is a program as diverse as the people it serves. There are
dozens of options for all of our employees including compensation, benefits, work/life balance
and learning - options that enhance your career and add value to your personal life. As an
employee you are provided access to Retirement Programs, an Employee Assistance Program
(Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness
and access to day care services at Bright Horizons Midtown Detroit, and a whole host of other
benefits and services.
Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is
committed to the hiring, advancement and fair treatment of all individuals without regard to
race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,
weight, marital status, family status, gender identity, sexual orientation, and genetic information,
or any other protected status in accordance with applicable federal and state laws.